CONDITIONS OF THE SALES AGREEMENT (as of March 11, 2018)
These Terms and Conditions apply to the Purchase and Sale Agreement for Goods Ordered from Jänku OÜ (https://janku.ee) (hereinafter Web Shop), which is concluded between Jänku OÜ (the Seller) and the person who ordered the goods (hereinafter referred to as the “Customer”) during the validity of these terms.
A contracting authority is generally considered to be a contract for the purchase and sale of ordered goods in the meaning of the Law of Obligations Act (VÕS). The Seller does not have to notify the Subscriber separately about his acceptance of the order. By purchasing and paying the payment, the Purchaser confirms that he has read the terms of the order.
Information about the goods is provided in the Web Store directly at the merchandise.
The prices in Jänku OÜ’s online store are in euros and include VAT (except wholesale prices).
The cost of transport for the customer is added to the price, except for campaigns that offer discounts for transport.
Prices are valid from the time of order completion until the expiry of the due date of the completed order (3 days after the order is completed).
If the order is submitted before changing the terms of sale or prices, the legal relationship that has occurred between the Customer and Jänku OÜ will apply upon the conditions applicable at the time of the order.
Jänku OÜ reserves the right to make changes in sales prices. These changes are reflected on the web store.
The seller has the right to withdraw from the order if the goods ordered can not be delivered due to the expiration of the goods. In this case, the Customer will be fully refunded or, if agreed between both parties, the goods can be replaced with another product.
Product images may be illustrative and may differ from the actual product. If you have any questions, please contact our customer service at +372 5628 2989 or email firstname.lastname@example.org.
Prices, texts and availability information may change without notice.
Jänku OÜ is responsible for you and you are responsible to Janku OÜ in the other cases to the other party for damage caused by violation of these conditions in the cases and to the extent provided by legislation of the Republic of Estonia.
Jänku OÜ is not liable for any damage caused to you or for the delay of the delivery if it is caused by something that Jänku OÜ could not control and foresee.
Customer’s personal information entered for purchases (name, surname, address, telephone number, e-mail address) is confidential and is not subject to disclosure by third parties, except in cases where the courier needs their name, telephone number and delivery address for delivery of the goods or in other cases prescribed by law.
An encrypted data communication channel with banks ensures the purchaser’s security of personal data and bank details, including the access to the Jänku OÜ e-shop.
The web store sends newsletters and offers to buyer’s e-mail address only if the buyer has expressed his wish by pressing the button “I want to join the newsletter”.
The buyer can at any time cancel the offers and newsletters sent to the email by notifying us by an email or by following the instructions in the email containing the offers.
CUSTOMERS RIGHT TO TURN TO CONSUMER COMMITMENTS COMMISSION
If the Seller refuses to resolve the Consumer’s complaint or the Consumer does not agree with the solution offered by the Seller and finds that his rights have been violated or his interests have been violated, the Customer may submit a complaint to the Consumer Complaints Commission through the Consumer Protection Board or the court. The consumer may lodge a complaint through himself or through a representative. The data of the Consumer Protection Board is available on the Consumer Protection Board website, to address the problems encountered in the Member States of the European Union in the European Union Consumer Consultation Center.